Refund policy

All sales are final and we do not accept returns. The only exception is if you received the wrong product or the wrong size in your order. In that case, please contact us.

If you have any questions, you can reach us at novaex.studios@gmail.com.

Damages and issues

Please inspect your order upon receipt. If an item is defective or damaged, or if you received the wrong item, contact us right away so we can evaluate the issue and make it right.